The introductory module provides an overview of the scope of responsibilities of HSWs in a variety of
settings. Students will learn about client-centered versus client-directed care; and emphasizing the
individuality of the client and his/her relationship with family, friends and others. Key topics include
work relationships, stress and time management, interpersonal skills and communications, including
conflict resolution and problem solving, and applicable legislation.
This class will be a combination of labs and lectures.